{"id":2445,"date":"2021-11-19T17:56:23","date_gmt":"2021-11-19T17:56:23","guid":{"rendered":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/?page_id=2445"},"modified":"2023-10-13T10:57:39","modified_gmt":"2023-10-13T09:57:39","slug":"behavioural-factors-influencing-face-covering-use-in-retail-consulting-environments","status":"publish","type":"page","link":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/research-themes\/sector-specific-studies\/behavioural-factors-influencing-face-covering-use-in-retail-consulting-environments\/","title":{"rendered":"Behavioural factors influencing face covering use in retail consulting environments"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; fullwidth=&#8221;on&#8221; next_background_color=&#8221;#000000&#8243; global_module=&#8221;322&#8243;][et_pb_fullwidth_menu global_parent=&#8221;322&#8243; _builder_version=&#8221;3.0.106&#8243; menu_id=&#8221;7&#8243; submenu_direction=&#8221;downwards&#8221; fullwidth_menu=&#8221;off&#8221; background_layout=&#8221;dark&#8221; module_class=&#8221;main-navigation&#8221; \/][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; module_class=&#8221;header-image-section&#8221; _builder_version=&#8221;3.0.74&#8243; custom_padding=&#8221;0px||0px|&#8221; custom_css_main_element=&#8221;padding-top:0px&#8221; transparent_background=&#8221;off&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#000000&#8243;][et_pb_row custom_padding=&#8221;||0px|&#8221; custom_margin=&#8221;||0px|&#8221; parallax_method_1=&#8221;off&#8221; module_class=&#8221;header-image&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_image admin_label=&#8221;Banner Image&#8221; src=&#8221;https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-content\/uploads\/sites\/276\/2021\/11\/pharmacist-in-ppe.jpg&#8221; show_bottom_space=&#8221;off&#8221; _builder_version=&#8221;3.17.6&#8243; border_color_all=&#8221;#ffffff&#8221; custom_margin=&#8221;0px|||&#8221; animation_direction=&#8221;left&#8221; use_border_color=&#8221;off&#8221;]<\/p>\n<p>[\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.74&#8243; custom_padding=&#8221;||0px|&#8221; transparent_background=&#8221;off&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#000000&#8243;][et_pb_row custom_padding=&#8221;||0px|&#8221; custom_margin=&#8221;||0px|&#8221; parallax_method_1=&#8221;off&#8221; module_class=&#8221;breadcrumbs-row&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Breadcrumbs &#8211; do not delete&#8221; module_class=&#8221;breadcrumbs&#8221; _builder_version=&#8221;3.10.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; custom_css_main_element=&#8221;border-bottom: 1px solid #ececed;&#8221; use_border_color=&#8221;off&#8221;]<\/p>\n<span><span><a href=\"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/\">PROTECT COVID-19 National Core Study<\/a><\/span><\/span>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; specialty=&#8221;on&#8221; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; _builder_version=&#8221;3.0.74&#8243; transparent_background=&#8221;off&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#1d1d1d&#8221;][et_pb_column type=&#8221;1_3&#8243;][et_pb_sidebar admin_label=&#8221;Left Nav Sidebar&#8221; area=&#8221;et_pb_widget_area_1&#8243; show_border=&#8221;off&#8221; module_id=&#8221;left-nav-menu&#8221; _builder_version=&#8221;3.12.1&#8243;]<\/p>\n<p>[\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243;][et_pb_row_inner admin_label=&#8221;Row&#8221; _builder_version=&#8221;3.0.47&#8243;][et_pb_column_inner type=&#8221;4_4&#8243; saved_specialty_column_type=&#8221;2_3&#8243;][et_pb_text admin_label=&#8221;Text: Behavioural factors influencing face covering use in retail consulting environments&#8221; _builder_version=&#8221;3.17.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221;]<\/p>\n<h1>Behavioural factors for effective face coverings use within close-contact retail consulting environments.<\/h1>\n<p class=\"subHeading\">The PROTECT study aims were to identify the factors that influence effective face covering use amongst worker and consumer populations within the retail sector, with specific focus on close-contact consulting environments.<\/p>\n<p>The research findings helped to detect gaps in knowledge, highlight ineffective practices and identify influential factors which affect people\u2019s behaviour with respe<strong>ct to the use of face coverin<\/strong>gs used in the context of retail consulting environments. Such findings usefully informed sector specific recommendations for the continued safe operation of retail consulting rooms.<\/p>\n<p>Additionally, the findings helped to provide an evidence base for government, industry and the wider community to target educational messaging, risk communication strategies and behaviour change campaigns. Consideration should be given to both workforce and consumer populations, with regards to effective wearing, storage and disposal of face coverings.<\/p>\n<p>Looking forwards, these recommendations will help to ensure the safe operation of retail close contact services for the customers and workers who make use of them.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text:Research questions addressed by the project&#8221; _builder_version=&#8221;3.17.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221;]<\/p>\n<h2>Research questions addressed by the project<\/h2>\n<ul>\n<li>What factors affect the wearing of face coverings by workers and members of the public within close contact retail consulting rooms?<\/li>\n<li>What behaviours make face coverings more or less effective (what are the common practices and what factors affect performance of these behaviours)?<\/li>\n<li>What are the gaps in common knowledge and understanding with respect to the use of face coverings as a means of preventing the transmission of COVID-19?<\/li>\n<li>What practices can be shared\/lessons can be learned in order to enhance the effectiveness of face coverings practices as a means of preventing the transmission of COVID-19?<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text:Methods&#8221; _builder_version=&#8221;3.17.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221;]<\/p>\n<h2>Methods<\/h2>\n<p>A desktop review of published and grey literature was guided by the research questions above, and the findings were used to inform the development of primary data collection tools. Interviews (n=36) with workers and members of the public were conducted via video call, exploring behaviours concerning face\u00a0covering use and factors that might influence facemask use within a retail consulting environment. An online survey enabled validation of interviews findings with a sample of 379 participants.<\/p>\n<p>Interviews were transcribed and the data analysed thematically within NVivo. Survey data was statistically analysed, with free text responses subject to thematic analysis and coding of key themes. The project method, findings and implications\/recommendations are detailed within the <a href=\"https:\/\/documents.manchester.ac.uk\/display.aspx?DocID=62355\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">published report<\/span>.<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text: Project Team&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h2 style=\"clear: both\">Project Team<\/h2>\n<p><strong>Project lead:<\/strong>\u00a0<a href=\"https:\/\/www.iom-world.org\/research\/our-scientists\/rebecca-canham\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">Rebecca Canham<\/span>,<\/a> Institute of Occupational Medicine.<\/p>\n<p><strong>Contributing researchers<\/strong>: <a href=\"https:\/\/www.iom-world.org\/research\/our-scientists\/alice-smith\/\"><span style=\"text-decoration: underline\">Alice Smith<\/span>,<\/a> <span style=\"text-decoration: underline\"><a href=\"https:\/\/www.iom-world.org\/research\/our-scientists\/katie-clabon\/\" target=\"_blank\" rel=\"noopener\">Katie Clabon<\/a><\/span>, <span style=\"text-decoration: underline\"><a href=\"https:\/\/www.iom-world.org\/research\/our-scientists\/dr-karen-galea\/\" target=\"_blank\" rel=\"noopener\">Karen Galea<\/a>, <a href=\"https:\/\/www.iom-world.org\/research\/our-scientists\/hilary-cowie\/\" target=\"_blank\" rel=\"noopener\">Hilary Cowie<\/a><\/span>.<\/p>\n<p>[\/et_pb_text][et_pb_accordion admin_label=&#8221;Accordion:StudyDocuments&#8221; _builder_version=&#8221;3.17.6&#8243;][et_pb_accordion_item title=&#8221;Study Documents including publications&#8221; open=&#8221;on&#8221; _builder_version=&#8221;3.17.6&#8243; title_text_shadow_horizontal_length=&#8221;0em&#8221; title_text_shadow_vertical_length=&#8221;0em&#8221; title_text_shadow_blur_strength=&#8221;0em&#8221; body_text_shadow_horizontal_length=&#8221;0em&#8221; body_text_shadow_vertical_length=&#8221;0em&#8221; body_text_shadow_blur_strength=&#8221;0em&#8221;]<\/p>\n<ul>\n<li>Video bites-<span style=\"text-decoration: underline\"><a href=\"https:\/\/www.youtube.com\/watch?v=5cFtX4iW5Ao\" target=\"_blank\" rel=\"noopener\">pharmacy<\/a> <\/span>and<a href=\"https:\/\/www.youtube.com\/watch?v=Nj4EEVJD4QY\" target=\"_blank\" rel=\"noopener\"> <span style=\"text-decoration: underline\">hair and beauty workers<\/span><\/a> (to follow)<\/li>\n<li><span style=\"text-decoration: underline\"><a href=\"https:\/\/documents.manchester.ac.uk\/display.aspx?DocID=64636\" target=\"_blank\" rel=\"noopener\">Study summary poster<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><a href=\"https:\/\/documents.manchester.ac.uk\/display.aspx?DocID=64637\" target=\"_blank\" rel=\"noopener\">Project key findings summary<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><a href=\"https:\/\/documents.manchester.ac.uk\/display.aspx?DocID=64638\" target=\"_blank\" rel=\"noopener\">Recommendations for practice<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><a href=\"https:\/\/documents.manchester.ac.uk\/display.aspx?DocID=64639\" target=\"_blank\" rel=\"noopener\">Recommendations for policy<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><a href=\"https:\/\/documents.manchester.ac.uk\/display.aspx?DocID=62355\" target=\"_blank\" rel=\"noopener\">Detailed report of findings<\/a><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; _builder_version=&#8221;3.11.1&#8243; background_color=&#8221;#1d1d1d&#8221; prev_background_color=&#8221;#ffffff&#8221; global_module=&#8221;1519&#8243;][et_pb_row admin_label=&#8221;row&#8221; global_parent=&#8221;1519&#8243; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; module_id=&#8221;footer-row&#8221; _builder_version=&#8221;3.0.89&#8243;][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Address Title&#8221; global_parent=&#8221;1519&#8243; _builder_version=&#8221;3.17.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<p style=\"color: #fff !important;font-size: 1.3em;font-weight: 600\">Contact Us<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Address&#8221; global_parent=&#8221;1519&#8243; module_id=&#8221;address&#8221; module_class=&#8221;contact-us&#8221; _builder_version=&#8221;3.17.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>Email:\u00a0<span style=\"text-decoration: underline\"><a href=\"mailto:PROTECT@hse.gov.uk\" target=\"_blank\" rel=\"noopener noreferrer\">PROTECT@hse.gov.uk<\/a><\/span><\/p>\n<p>Health &amp; Safety Executive \u2013 Science Division<br \/>Harpur Hill<br \/>Buxton<br \/>SK17 9JN<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Connect Title&#8221; global_parent=&#8221;1519&#8243; _builder_version=&#8221;3.17.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<p style=\"color: #fff !important;font-size: 1.3em;font-weight: 600\">Connect with us<\/p>\n<p>[\/et_pb_text][et_pb_code admin_label=&#8221;Social Media&#8221; global_parent=&#8221;1519&#8243; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul class=\"inlineList footer-socialIcons\"><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/twitter.com\/PROTECT_NCS\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" class=\"lazy\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-twitter-50.png\" alt=\"Twitter page for the PROTECT National Core Study.\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/www.youtube.com\/channel\/UCU8kCv9oZAJCNrP3KZmRgTQ\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" class=\"lazy\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-youtube-50.png\" alt=\"YouTube channel for the PROTECT project.\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span><span><a href=\"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/\">PROTECT COVID-19 National Core Study<\/a><\/span><\/span> Behavioural factors for effective face coverings use within close-contact retail consulting environments. The PROTECT study aims were to identify the factors that influence effective face covering use amongst worker and consumer populations within the retail sector, with specific focus on close-contact consulting environments. The research findings helped to detect gaps in knowledge, highlight ineffective [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":1555,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-2445","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/pages\/2445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/comments?post=2445"}],"version-history":[{"count":32,"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/pages\/2445\/revisions"}],"predecessor-version":[{"id":3977,"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/pages\/2445\/revisions\/3977"}],"up":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/pages\/1555"}],"wp:attachment":[{"href":"https:\/\/sites.manchester.ac.uk\/covid19-national-project\/wp-json\/wp\/v2\/media?parent=2445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}