{"id":3847,"date":"2025-09-25T13:30:25","date_gmt":"2025-09-25T12:30:25","guid":{"rendered":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/?page_id=3847"},"modified":"2026-03-23T11:55:30","modified_gmt":"2026-03-23T11:55:30","slug":"voicein","status":"publish","type":"page","link":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/our-work\/voicein\/","title":{"rendered":"VoiceIn"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; fullwidth=&#8221;on&#8221; next_background_color=&#8221;#000000&#8243; global_module=&#8221;322&#8243;][et_pb_fullwidth_menu global_parent=&#8221;322&#8243; _builder_version=&#8221;3.0.106&#8243; menu_id=&#8221;7&#8243; submenu_direction=&#8221;downwards&#8221; fullwidth_menu=&#8221;off&#8221; background_layout=&#8221;dark&#8221; module_class=&#8221;main-navigation&#8221; \/][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#000000&#8243;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Breadcrumbs (do not remove)&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_class=&#8221;breadcrumbs&#8221; custom_css_main_element=&#8221;border-bottom: 1px solid #ececed;&#8221; module_alignment=&#8221;left&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<span><span><a href=\"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/\">Digital Health Software and Platforms<\/a><\/span><\/span>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;VoiceIn&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h1 style=\"font-weight: 400;color: #28a0d8\">VoiceIn<\/h1>\n<p>[\/et_pb_text][et_pb_image _builder_version=&#8221;3.17.6&#8243; src=&#8221;https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-content\/uploads\/sites\/251\/2025\/09\/voicein-main.jpg&#8221; \/][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Summary&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>Summary<\/h5>\n<p style=\"font-size: 24px\">VoiceIn is a digital platform that bridges the gap between researchers and the public, making it easier for people to discuss and help shape health research together. It consists of a public-facing mobile app and a researcher web portal, designed with accessibility, inclusivity, and usability at its core.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;1_2&#8243;][et_pb_text admin_label=&#8221;Platform&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>Platform<\/h5>\n<p>Native app for iOS and Android and a researcher web portal<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Funders&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>Funders<\/h5>\n<p>Developed in collaboration with the University of Manchester and partner organisations. Funded by the National Institute for Health and Care Research (NIHR) and UK Research and Innovation Medical Research Council (UKRI MRC)<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text admin_label=&#8221;Services&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>Services<\/h5>\n<ul>\n<li>Digital health research<\/li>\n<li>Co-design<\/li>\n<li>UI\/UX design<\/li>\n<li>Accessibility testing<\/li>\n<li>Software development<\/li>\n<li>Technical project management<\/li>\n<li>Quality assurance<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;3.17.6&#8243; \/][et_pb_text admin_label=&#8221;Our role &amp; approach&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>Our role &amp; approach<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom: 10px\">Worked across the entire project lifecycle, from early concept to final delivery.<\/li>\n<li style=\"margin-bottom: 10px\">Ensured that both the mobile app and researcher portal reflected the needs of diverse end users through extensive co-design and testing.<\/li>\n<li style=\"margin-bottom: 10px\">Ran co-design workshops with public contributors and researchers to shape design, features and content.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom: 10px\">Designed and developed the platform to meet WCAG 2.2 AA standards.<\/li>\n<li style=\"margin-bottom: 10px\">Carried out manual and automated accessibility testing, alongside sessions with disabled users (both physical and mental health conditions), to ensure real-world accessibility.<\/li>\n<li style=\"margin-bottom: 10px\">Embedded equality, diversity and inclusion (EDI) considerations throughout, including the way feedback data is captured and displayed for researchers.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_image _builder_version=&#8221;3.17.6&#8243; src=&#8221;https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-content\/uploads\/sites\/251\/2025\/09\/voicein-screens.png&#8221; \/][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;What we built (mobile)&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>What we built: Mobile app<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom:10px\">A user-friendly mobile app available on iOS and Android, enabling members of the public to discover and engage with health research projects.<\/li>\n<li style=\"margin-bottom:10px\">Provides project browsing, participation, and contribution tools that allow users to give feedback and share lived experience directly with researchers.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom:10px\">Participants are awarded a digital certificate for contributing to research, recognising their engagement and incentivising continued use.<\/li>\n<li>WCAG 2.2 AA compliant, with accessibility validated through manual, automated, and user testing with people with disabilities.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_image admin_label=&#8221;VoiceIn user flow diagram&#8221; _builder_version=&#8221;3.17.6&#8243; src=&#8221;https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-content\/uploads\/sites\/251\/2025\/09\/voicein-user-flow.png&#8221; \/][et_pb_text admin_label=&#8221;VoiceIn user flow diagram caption&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p style=\"text-align: center\"><em>VoiceIn user flow diagram<\/em><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;3.17.6&#8243; \/][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_image _builder_version=&#8221;3.17.6&#8243; src=&#8221;https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-content\/uploads\/sites\/251\/2025\/09\/voicein-screens-desktop.png&#8221; \/][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;What we built (web app)&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>What we built: Researcher portal<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom:10px\">A secure web-based interface for researchers to manage projects, post updates, review feedback, and track engagement.<\/li>\n<li style=\"margin-bottom:10px\">Includes EDI analytics, allowing researchers to see who is engaging with their projects \u2014 with feedback broken down by age, gender, and ethnicity, visualised in clear pie charts.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom:10px\">Provides insights into contributors\u2019 demographics, so researchers can identify under-represented groups and adapt engagement strategies accordingly.<\/li>\n<li style=\"margin-bottom:10px\">Features a built-in jargon detector that flags complex terminology, encouraging clearer communication with public contributors.<\/li>\n<li style=\"margin-bottom:10px\">Enables researchers to review and manage contributor feedback in real-time.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;3.17.6&#8243; \/][et_pb_text admin_label=&#8221;Outcomes &amp; impact&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h5>Outcomes &amp; impact<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom:10px\">Delivered a functioning dual-platform solution (mobile app and researcher portal) that was successfully launched in 2025.<\/li>\n<li style=\"margin-bottom:10px\">Strengthened engagement between researchers and diverse public contributors, with EDI insights supporting more inclusive participation.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul>\n<li style=\"margin-bottom: 10px\">Supported publications, including <a href=\"https:\/\/humanfactors.jmir.org\/2024\/1\/e53394\" target=\"_blank\" rel=\"noopener\">Co-Designing a Digital App to Support Young People\u2019s Patient and Public Involvement and Engagement (VoiceIn): Development and Usability Study<\/a>, highlighting the platform\u2019s design process, accessibility approach, and impact.<\/li>\n<li style=\"margin-bottom: 10px\">Positioned VoiceIn as a scalable model for digital public consultation in research, influencing future digital health initiatives.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;3.17.6&#8243; \/][et_pb_text admin_label=&#8221;Spacer&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.17.6&#8243;][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Penny Bee quote&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<p>\n<em style=\"font-size: 175%\">&#8220;Working in partnership with the Digital Health Software Team has been a very positive experience. There is a real team ethos. Seeing ideas come to life quickly, in a way that can make a difference, is hugely rewarding. &#8220;<\/em><\/p>\n<p>Professor Penny Bee,&nbsp;Principle Investigator for VocieIn<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#1d1d1d&#8221;][et_pb_fullwidth_slider admin_label=&#8221;Call to action&#8221; _builder_version=&#8221;3.17.6&#8243; link_option_url=&#8221;https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/contact\/&#8221;][et_pb_slide _builder_version=&#8221;3.17.6&#8243; heading=&#8221;Ready to collaborate?&#8221; button_text=&#8221;Get in touch&#8221; button_link=&#8221;https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/contact\/&#8221; link_option_url=&#8221;https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/contact\/&#8221;]<\/p>\n<p>Whether you&#8217;re planning a grant, launching a new study, or just some need advice from digital health experts &#8211; we\u2019d love to hear from you.<\/p>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Connect Title&#8221; custom_padding=&#8221;0px||0px|&#8221; _builder_version=&#8221;3.0.90&#8243; background_color=&#8221;#1d1d1d&#8221; module_class=&#8221;footer-section&#8221; prev_background_color=&#8221;#ffffff&#8221; global_module=&#8221;380&#8243;][et_pb_row admin_label=&#8221;row&#8221; global_parent=&#8221;380&#8243; locked=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; module_id=&#8221;footer-row&#8221; _builder_version=&#8221;3.0.89&#8243;][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Contact Us Title&#8221; global_parent=&#8221;380&#8243; background_layout=&#8221;dark&#8221; text_text_color=&#8221;#ffffff&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<h4>Contact Us<\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Contact Us&#8221; global_parent=&#8221;380&#8243; text_text_color=&#8221;#aaaaaa&#8221; parent_locked=&#8221;off&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_class=&#8221;contact-us&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<p>+44 (0) 161 306 6000<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Find Us Title&#8221; global_parent=&#8221;380&#8243; background_layout=&#8221;dark&#8221; text_text_color=&#8221;#ffffff&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<h4>Find Us<\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Address&#8221; global_parent=&#8221;380&#8243; background_layout=&#8221;dark&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;address&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<p><a href=\"http:\/\/www.manchester.ac.uk\/discover\/maps\/interactive-map\/\">The University of Manchester<br \/>Oxford Rd<br \/>Manchester<br \/>M13 9PL<br \/>UK<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_row et_pb_row_0 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <span><span><a href=\"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/\">Digital Health Software and Platforms<\/a><\/span><\/span> VoiceIn &nbsp; Summary VoiceIn is a digital platform that bridges the gap between researchers and the public, making it easier for people to discuss and help shape health research together. It consists of a public-facing mobile app and a researcher web portal, designed with accessibility, inclusivity, and usability at its core. &nbsp; <div class=\"et_pb_row et_pb_row_1 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> [&hellip;]<\/p>\n","protected":false},"author":3523,"featured_media":0,"parent":3724,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-3847","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/pages\/3847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/users\/3523"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/comments?post=3847"}],"version-history":[{"count":21,"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/pages\/3847\/revisions"}],"predecessor-version":[{"id":4645,"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/pages\/3847\/revisions\/4645"}],"up":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/pages\/3724"}],"wp:attachment":[{"href":"https:\/\/sites.manchester.ac.uk\/digital-health-software-and-platforms\/wp-json\/wp\/v2\/media?parent=3847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}