Support & Information link in all SoSS Units – 14/11/2024

The problem

Students clicking on the Support & Information page in their courses, are receiving an “Item Not Available” message.

Indicates the "Item not Found" error message appearing when students click on Support and Information

The solution

We kindly ask that all course leaders manually change the link in their courses to the new SoSS Student Community.

Here’s how.

Locate the Support and Information link in your Blackboard course navigation menu, this will normally be alongside the Library and Study Skills links:

Shows Support and Information link highlighted

 

 

 

 

 

 

Open the dropdown menu, and click Web link

Firstly click the drop-down icon, then click Web Link

 

 

 

 

 

 

 

Remove the URL contents, and paste in this link:
https://livemanchesterac.sharepoint.com/sites/UoM-HUMS-SoSS-STUDENT-COMMS

Paste the provided URL into the textbox.

 

 

 

 

 

 

Click Submit.

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