{"id":2795,"date":"2020-03-20T15:15:45","date_gmt":"2020-03-20T15:15:45","guid":{"rendered":"https:\/\/sites.manchester.ac.uk\/salc-students\/?p=2795"},"modified":"2020-03-20T15:27:47","modified_gmt":"2020-03-20T15:27:47","slug":"our-student-support-services-are-still-available-for-you","status":"publish","type":"post","link":"https:\/\/sites.manchester.ac.uk\/salc-students\/2020\/03\/20\/our-student-support-services-are-still-available-for-you\/","title":{"rendered":"Online Support Available from our Student Support Services"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; fullwidth=&#8221;on&#8221; next_background_color=&#8221;#000000&#8243; global_module=&#8221;322&#8243;][et_pb_fullwidth_menu global_parent=&#8221;322&#8243; _builder_version=&#8221;3.0.106&#8243; menu_id=&#8221;7&#8243; submenu_direction=&#8221;downwards&#8221; fullwidth_menu=&#8221;off&#8221; background_layout=&#8221;dark&#8221; module_class=&#8221;main-navigation&#8221; \/][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;off&#8221; specialty=&#8221;on&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#1d1d1d&#8221;][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243;][et_pb_row_inner locked=&#8221;off&#8221;][et_pb_column_inner type=&#8221;4_4&#8243; saved_specialty_column_type=&#8221;2_3&#8243;][et_pb_post_title _builder_version=&#8221;3.0.106&#8243; title=&#8221;on&#8221; meta=&#8221;on&#8221; author=&#8221;on&#8221; date=&#8221;on&#8221; categories=&#8221;on&#8221; comments=&#8221;on&#8221; featured_image=&#8221;on&#8221; featured_placement=&#8221;above&#8221; text_color=&#8221;dark&#8221; text_background=&#8221;off&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; \/][et_pb_text _builder_version=&#8221;3.17.6&#8243; background_layout=&#8221;light&#8221; parent_locked=&#8221;off&#8221;]<\/p>\n<p>The Student Experience team are still available to answer your questions and point you in the direction of help and information. Please do contact us, either via <a href=\"mailto:salcstudents@manchester.ac.uk\">salcstudents@manchester.ac.uk<\/a> or through <a href=\"https:\/\/www.facebook.com\/uomsalcstudents\/\">Facebook<\/a><u>,<\/u> <a href=\"https:\/\/twitter.com\/uomsalcstudents?lang=en\">Twitter<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.instagram.com\/uomsalcstudents\/\">Instagram.<\/a>\u00a0 \u00a0<\/p>\n<p>Please see below for a summary of how the University\u2019s support services are making changes to the way they work to ensure that they can continue to support you while face to face provision isn\u2019t possible.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>SALC Student Support &amp; Guidance Office (SSGO)<\/strong><\/p>\n<p>The SSGO is continuing to support SALC students and you can email any questions to <a href=\"mailto:salc-studentsupport@manchester.ac.uk\">salc-studentsupport@manchester.ac.uk<\/a>. If any of your assessments are affected by the outbreak (or any other form of mitigating circumstance), please complete the online <a href=\"https:\/\/www.alc.manchester.ac.uk\/student-intranet\/support\/mitigating-circumstances\/\">Mitigating Circumstances application form<\/a>.<strong> Please note that you do not need to provide supporting documentation if you are applying in regards to the impact of coronavirus.\u00a0<\/strong>Documentation in support of applications that are unrelated to coronavirus can be sent to <a href=\"mailto:salc-studentsupport@manchester.ac.uk\">salc-studentsupport@manchester.ac.uk<\/a>.\u00a0<\/p>\n<p>The SSGO is experiencing a significant increase in mitigating circumstances applications but will respond to your application as soon as they are able. You should continue to work on any assessment\/s until you hear back from them.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Counselling Service<\/strong><\/p>\n<p>The Counselling &amp; Mental Health Service is now operating remotely to offer support to students. They are accessible by emailing\u00a0<a href=\"mailto:counselling.service@manchester.ac.uk\">counselling.service@manchester.ac.uk<\/a>. If you&#8217;d like contact with a counsellor, please email, giving your ID number and the will get back to you by phone or email.<\/p>\n<p>Requests for support will be prioritised according to need and severity. To aid the service with this, if you wish to speak to a counsellor, please complete the\u00a0<a href=\"https:\/\/www.counsellingservice.manchester.ac.uk\/get-help\/appointments\/\">online questionnaire<\/a>\u00a0prior to emailing. Please state briefly your reasons for contacting the service and the colour of appointment suggested.<\/p>\n<p>If you have an existing appointment booked, your counsellor will contact you to discuss your needs. For immediate help, check the webpage on\u00a0<u><a href=\"http:\/\/www.counsellingservice.manchester.ac.uk\/help-in-a-crisis\/\">Help in a crisis<\/a><\/u>, try the\u00a0<u><a href=\"http:\/\/www.counsellingservice.manchester.ac.uk\/bww\/\">Big White Wall<\/a><\/u>\u00a0or text\u00a0<u><a href=\"https:\/\/www.crisistextline.uk\/how-it-works\">SHOUT<\/a><\/u>\u00a0to 85258.<\/p>\n<p><iframe loading=\"lazy\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/UfgY3usPag4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Report and Support<\/strong><\/p>\n<p>You\u00a0can still access specialist, confidential advice and support on a range of issues including sexual assault, harassment and hate crime by requesting to speak to an advisor through\u00a0<u><a href=\"https:\/\/www.reportandsupport.manchester.ac.uk\/report\/speak-to-an-advisor\">Report and Support<\/a><\/u>. An advisor will work with you to deliver support in the most accessible way for you, through video-calls, telephone appointments or via email.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Disability Advisory Support Service (DASS)<\/strong><\/p>\n<p>DASS are continuing to carry out appointments via video\/phone, picking up and responding to voicemail messages and answering emails.<\/p>\n<p>You can book an appointment by calling 0161 275 7512 and leaving a voicemail request.\u00a0 DASS will call you back as soon as they can to make arrangements. If you are unable to use the phone for disability-related reasons, please just let them know. Please see <a href=\"http:\/\/www.dso.manchester.ac.uk\/\">here<\/a> for further information on DASS and to see if you are eligible to use the service.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Careers Service<\/strong><\/p>\n<p>You can access the Careers Service online in a variety of ways. For general queries, you can reach them via <a href=\"mailto:careers.info@manchester.ac.uk\">careers.info@manchester.ac.uk<\/a> or by using their online\u00a0<a href=\"http:\/\/www.careers.manchester.ac.uk\/aboutus\/news\/\">Chat Tool<\/a>. <a href=\"http:\/\/www.careers.manchester.ac.uk\/services\/emailadvice\/\">Applications &amp; CV advice are being offered via email<\/a> and <a href=\"http:\/\/www.careers.manchester.ac.uk\/services\/emailadvice\/\">Careers Guidance appointments will be delivered via Skype or phone<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Student Services Centre<\/strong><\/p>\n<p>The Student Services Centre is still operating via email and can provide advice on funding, payment &amp; registration, immigration and paperwork such as confirmation of attendance letters. For the contact details of the different teams within the Centre, please see <a href=\"http:\/\/www.studentsupport.manchester.ac.uk\/student-services\/\">here<\/a>.\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Students\u2019 Union Advice Service<\/strong><\/p>\n<p>The SU\u2019s <a href=\"https:\/\/manchesterstudentsunion.com\/articles\/novel-coronavirus-covid-19-an-update-from-your-su\">Advice Service<\/a> have moved all face-to-face scheduled advice appointments to telephone appointments and the team will be able to offer advice via email. If you already have an appointment, the advice team will be in touch. For students who wish to book appointments with the team, you can contact them directly via email\u00a0<a href=\"mailto:advice.su@manchester.ac.uk\">advice.su@manchester.ac.uk<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_post_nav _builder_version=&#8221;3.0.106&#8243; in_same_term=&#8221;off&#8221; show_prev=&#8221;on&#8221; show_next=&#8221;on&#8221; prev_text=&#8221;Previous&#8221; next_text=&#8221;Next&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; \/][et_pb_comments _builder_version=&#8221;3.0.106&#8243; show_avatar=&#8221;on&#8221; show_reply=&#8221;on&#8221; show_count=&#8221;on&#8221; background_layout=&#8221;light&#8221; header_font_size_tablet=&#8221;51&#8243; header_line_height_tablet=&#8221;2&#8243; custom_button=&#8221;on&#8221; button_icon_placement=&#8221;right&#8221; button_text_color=&#8221;#ffffff&#8221; button_use_icon=&#8221;off&#8221; locked=&#8221;on&#8221; parent_locked=&#8221;off&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; 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width: 150px; height: 150px; aspect-ratio: 1\/1;\"><\/div><div class=\"relpost-block-single-text\"  style=\"height: 75px;font-family: Arial;  font-size: 12px;  color: #333333;\"><h2 class=\"relpost_card_title\">Looking After Yourself at Home<\/h2><\/div><\/div><\/a><\/div><!-- close relpost-block-container --><div style=\"clear: both\"><\/div><\/div><!-- close filter class --><\/div><!-- close relpost-thumb-wrapper -->\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_sidebar _builder_version=&#8221;3.0.106&#8243; area=&#8221;sidebar-1&#8243; orientation=&#8221;left&#8221; show_border=&#8221;off&#8221; background_layout=&#8221;light&#8221; locked=&#8221;on&#8221; \/][\/et_pb_column][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Connect Title&#8221; custom_padding=&#8221;0px||0px|&#8221; _builder_version=&#8221;3.0.90&#8243; background_color=&#8221;#1d1d1d&#8221; module_class=&#8221;footer-section&#8221; prev_background_color=&#8221;#ffffff&#8221; global_module=&#8221;1465&#8243;][et_pb_row admin_label=&#8221;row&#8221; global_parent=&#8221;1465&#8243; locked=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; module_id=&#8221;footer-row&#8221; _builder_version=&#8221;3.0.89&#8243;][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Contact Us Title&#8221; global_parent=&#8221;1465&#8243; background_layout=&#8221;dark&#8221; text_text_color=&#8221;#ffffff&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h4>Contact us<\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Contact Us&#8221; global_parent=&#8221;1465&#8243; text_text_color=&#8221;#aaaaaa&#8221; parent_locked=&#8221;off&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_class=&#8221;contact-us&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<p>+44 (0) 161 306 6000<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Find Us Title&#8221; global_parent=&#8221;1465&#8243; background_layout=&#8221;dark&#8221; text_text_color=&#8221;#ffffff&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h4>Find us<\/h4>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Address&#8221; global_parent=&#8221;1465&#8243; background_layout=&#8221;dark&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;address&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221;]<\/p>\n<p><a href=\"http:\/\/www.manchester.ac.uk\/discover\/maps\/interactive-map\/\">The University of Manchester<br \/>Oxford Rd<br \/>Manchester<br \/>M13 9PL<br \/>UK<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Connect Title&#8221; global_parent=&#8221;1465&#8243; background_layout=&#8221;dark&#8221; text_text_color=&#8221;#ffffff&#8221; parent_locked=&#8221;off&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<h4>Connect with us<\/h4>\n<p>[\/et_pb_text][et_pb_code admin_label=&#8221;Social Media&#8221; global_parent=&#8221;1465&#8243; parent_locked=&#8221;off&#8221; _builder_version=&#8221;3.17.6&#8243;]<\/p>\n<ul class=\"inlineList footer-socialIcons\"><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/www.facebook.com\/TheUniversityOfManchester\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-facebook-50.png\" alt=\"Facebook page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/twitter.com\/OfficialUoM\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-twitter-50.png\" alt=\"Twitter page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"http:\/\/www.youtube.com\/universitymanchester\"><!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-youtube-50.png\" alt=\"YouTube page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li><!-- [et_pb_line_break_holder] --> <a href=\"https:\/\/instagram.com\/officialuom\/\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <img loading=\"lazy\" decoding=\"async\" src=\"\/\/assets.manchester.ac.uk\/phase1\/templates\/images\/icon-instagram-50.svg\" alt=\"Instagram page for The University of Manchester\" width=\"40\" height=\"40\" \/><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --><\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Student Experience team are still available to answer your questions and point you in the direction of help and information. Please do contact us, either via salcstudents@manchester.ac.uk or through Facebook, Twitter\u00a0and\u00a0Instagram.\u00a0 \u00a0 Please see below for a summary of how the University\u2019s support services are making changes to the way they work to ensure [&hellip;]<\/p>\n","protected":false},"author":2974,"featured_media":2797,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-2795","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wellbeing"],"_links":{"self":[{"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/posts\/2795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/users\/2974"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/comments?post=2795"}],"version-history":[{"count":9,"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/posts\/2795\/revisions"}],"predecessor-version":[{"id":2806,"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/posts\/2795\/revisions\/2806"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/media\/2797"}],"wp:attachment":[{"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/media?parent=2795"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/categories?post=2795"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.manchester.ac.uk\/salc-students\/wp-json\/wp\/v2\/tags?post=2795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}