Dispensing spectacles: tips for the dispensing team

Advice for dispensing opticians, optometrists and optical assistants.


1. Give autistic patients space and time to choose spectacle frames and lenses

  • Don’t constantly watch autistic patients whilst they are choosing spectacle frames unless they ask for your help.
  • Reassure autistic patients that they can return on another day to have their spectacles dispensed. 


2. Go through each part of the dispensing process in turn

  • Don’t overwhelm autistic patients with lots of information at once.
  • Conduct the dispense in a logical, step-by-step manner. Discuss:
  1. lens choices
  2. spectacle frames
  3. lens tints and coatings.