I am currently a master’s student studying MSc Planning under SEED, and as an international student, I know first-hand how overwhelming moving to a new country and university can feel. From visas to accommodation, academics to social life, there is a lot happening at once. But the one thing that truly helped me through this was the structured support University provides from the moment you accept your offer to the day you graduate.

Before You Arrive

Once you accept your offer, the University begins guiding you through every step you need to take next. You receive emails explaining important formalities like your CAS letter, visa process, enrolment steps and deadlines. There are also offer-holder sessions, webinars and panels where you can meet admissions staff, ask questions and understand what to expect before arriving.

If you are an international student, these sessions are especially helpful because they address common concerns about visas, documentation, travel, and settling in. You also receive information about scholarships, funding opportunities and resources you may be eligible for. Even before you arrive, it is comforting to know that support is available to help you through every step.

Fresher’s Week

Your first week at university will feel overwhelming with completely new city and people. The University understands this and organizes welcome events and fairs to introduce you to the services available. These fairs are particularly useful because they bring together various services like academic support, wellbeing services, finance guidance and career advice and student societies in one place.

You also get access to your school’s student support hub, which you can contact anytime via email or drop-ins if you have questions or concerns. Knowing there is always someone you can reach out to makes settling in much less stressful. They will be there throughout your time at university to answer all and any of your questions.

Services I Personally Found Helpful

1. Career Connect

One of the most practical services is the careers and job support system. You can book short one-to-one appointments with advisors who help with CVs, applications and interview preparation. They also share job listings, part-time opportunities and internships suitable for students. For international students unfamiliar with the UK job market, this guidance can be incredibly valuable and help you boost your confidence.

2. Essentials

The University also recognizes that students sometimes face financial strain. Through the Essentials scheme, students can book a slot once a week and access basic grocery and hygiene items if needed. It is a thoughtful initiative that ensures no student feels unsupported during difficult times. Even simple things like having access to basic groceries without stress can make a huge difference, especially when adjusting to living independently in a new country.

3. Sporticipate

Maintaining physical and mental wellbeing is just as important as academic success. The University offers affordable access to sports facilities, fitness classes and activity sessions. Registration for these services costs just £1, and once registered, booking sessions is free. This makes it easy for students to stay active, try new sports and maintain a healthier lifestyle.

Extra Support During Exams

Exams can be stressful, and the University goes the extra mile to support students. During exam season, they provide free breakfast sessions to help students start the day on the right note. Additionally, the Learning Commons are open 24/7, giving students a quiet space to study whenever they need it.

Beyond the Basics

These are just a few examples of the services available. There are many more designed to make student life comfortable like mental health support lines, counselling services, academic advisors, financial guidance, safety resources and social events. What I appreciate most is the number of services and how accessible they are. Whether you need academic guidance, career advice, emotional support, or simply someone to answer a question there is always help available. As an international student, that reassurance makes a huge difference and makes settling into university life feel far less intimidating and far manageable.

Written by Alafiya, a current postgraduate student in SEED. 

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